Terms & Conditions

Effective Date: July 23, 2026

Welcome to TéSoul Blends. By accessing or using our website, purchasing our products, or using our services, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of our website.

1. About TéSoul Blends

TéSoul Blends offers premium handcrafted teas, herbal infusions, botanical blends, and wellness products designed to support everyday wellbeing. All products are intended for personal use only.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or legal guardian.

3. Product Information

We strive to ensure all product descriptions, ingredients, pricing, and images are accurate.

However:

  • Product images are for illustration purposes only.
  • Natural ingredients may vary slightly in colour, aroma, or taste.
  • Packaging may change without prior notice.
  • We reserve the right to modify or discontinue products at any time.

4. Wellness Disclaimer

Our products are made using herbs, botanicals, spices, flowers, fruits, and teas traditionally used for wellness.

Important:

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Information on this website is provided for educational purposes only.
  • It should not replace professional medical advice.
  • Please consult your physician before consuming herbal products if you are:
    • Pregnant
    • Breastfeeding
    • Taking medication
    • Under medical supervision
    • Allergic to any ingredients

Customers consume products at their own discretion.

5. Orders

Once an order is placed:

  • You will receive an order confirmation email.
  • Acceptance of your order is subject to product availability and payment verification.
  • TéSoul Blends reserves the right to cancel any order for any reason including:
    • Pricing errors
    • Stock unavailability
    • Fraud prevention
    • Payment issues

If payment has already been processed, a full refund will be issued.

6. Pricing

  • All prices are displayed in Indian Rupees (INR).
  • Prices are inclusive or exclusive of applicable taxes as mentioned during checkout.
  • Shipping charges are calculated separately unless otherwise specified.
  • Promotional offers may be modified or withdrawn without notice.

7. Payment

We accept secure online payments through authorized payment gateways.

TéSoul Blends does not store your debit card, credit card, or banking information.

8. Shipping

Estimated delivery times are provided for convenience only.

Delivery may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote locations
  • Natural disasters

We are not liable for delays beyond our control.

9. Returns & Refunds

Due to the nature of food and consumable products:

We do not accept returns for:

  • Opened products
  • Used products
  • Taste preferences
  • Change of mind

Refunds or replacements may be provided if:

  • The product arrives damaged
  • The wrong item is delivered
  • The product is defective

Claims must be made within 48 hours of delivery with photographs of the product and packaging.

10. Subscriptions (If Applicable)

If TéSoul Blends offers subscription services:

  • Subscriptions renew automatically unless cancelled.
  • Customers may cancel future renewals before the next billing cycle.
  • Prices may change with prior notice.

11. Promotions & Discount Codes

Promotional offers:

  • Cannot be combined unless specified.
  • Have no cash value.
  • May be cancelled or modified at any time.

Improper use of discount codes may result in order cancellation.

12. Intellectual Property

All content on this website, including:

  • Logo
  • Brand name
  • Product names
  • Graphics
  • Images
  • Product descriptions
  • Website design
  • Content

is owned by TéSoul Blends and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

13. User Conduct

You agree not to:

  • Use the website unlawfully.
  • Attempt unauthorized access.
  • Upload malicious software.
  • Interfere with website functionality.
  • Copy or misuse website content.
  • Submit false or misleading information.

14. Reviews & User Content

By submitting reviews, testimonials, photos, or other content, you grant TéSoul Blends a non-exclusive, royalty-free right to use, reproduce, and publish such content for marketing and promotional purposes.

We reserve the right to remove inappropriate or misleading content.

15. Limitation of Liability

To the fullest extent permitted by law, TéSoul Blends shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Loss of profits
  • Health outcomes resulting from improper product use
  • Allergic reactions where ingredient information has been provided

Our maximum liability shall not exceed the purchase price of the product.

16. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Their content
  • Privacy practices
  • Products
  • Services

Users access such websites at their own risk.

17. Privacy

Your use of our website is also governed by our Privacy Policy.

18. Force Majeure

We shall not be responsible for delays or failure in performance caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • War
  • Pandemics
  • Internet outages
  • Transportation disruptions

19. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts where TéSoul Blends is registered and operates.

20. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Updated versions will be published on this page with the revised Effective Date.

Continued use of the website constitutes acceptance of the updated Terms.

21. Contact Us

For any questions regarding these Terms & Conditions, please contact us through the contact details provided on the TéSoul Blends website.